Help

Everything you
need to know.

How to prepare your footage, build a project, export to your editor, and get help when you need it. Jump to a section, or read straight through.

01 / 06

Getting started

What Folio does and what it needs from you.

What does Folio do?
Folio turns your synced wedding footage into a structured first-cut edit plan — act structure, VO pulls with timecodes, music briefs, and reel sequences — then exports a ready-to-open timeline for Premiere Pro, Final Cut Pro, or DaVinci Resolve.
What do I give Folio?
A sequence XML exported from your editor, plus an .mp3 of the dialogue audio from that same sequence. Both should share the same base filename.
02 / 06

Preparing your footage

Get your sequence and audio export-ready.

How do I sync my footage?
Sync everything Folio should work with into a single sequence — ceremony, speeches, and any other parts of the day you want to include (MC entrance, toasts, and so on), all on one timeline. Folio reads it as one continuous edit. Sync however you normally do; Folio just needs the finished synced sequence exported as XML.
How do I export the sequence XML?
Premiere Pro: File → Export → Final Cut Pro XML. Final Cut Pro: File → Export XML. DaVinci Resolve: export the timeline as FCP7 XML.
How do I get the audio MP3?
Export the dialogue audio from the same synced sequence as an .mp3, using the same base filename as the XML.
Which audio gives the best transcript?
Export your cleanest single dialogue track — a lavalier or a dedicated mic — and mute everything else. Cleaner audio means more accurate timecodes.
My audio file is too big.
The .mp3 must be under 50MB. Over 50MB? Compress it here at 96kbps or higher.
My audio is only on one side.
That's fine. Folio mirrors your source audio exactly and won't change your channels. Mono-on-one-side carries through unchanged, ready to convert in your editor.
03 / 06

Building a project

Context fields, acts, and refining your plan.

What are the optional context fields?
Extra direction for Folio — edit style, film length, songs, venue, cultural background, wedding energy, music style, and anything else worth knowing. All optional; Folio works without them.
Should I fill them in?
Only if you have a preference. Most default to “Let Folio decide.” Fill one in to steer the result; leave the default to let Folio choose.
What does "Define acts" do?
It's optional — set the act structure yourself if you want. Leave it out and Folio decides the act structure based on the material.
What is refining?
After Folio generates the plan, you can refine it — for example, “make the final act more emotional.” Each refine creates a new version so you can compare.
How many refines do I get?
Core includes 1 refine per project, Pro 3, and Studio 5. Each refine creates a new version, and your original plan is always preserved.
What if I run out of refines?
You can buy refine token packs any time. Tokens top up your refines once a project's included refines are used — a one-time purchase, account-wide, and they never expire. They're available on every plan, even while your subscription is paused. Find them under Settings → Plan.
Can I go back to an earlier version?
Yes. Every project keeps your original plan plus each refine as a separate version, and the original is always preserved.
04 / 06

Reviewing your cut

Swap, add, or remove VO pulls, or pull lines straight from the transcript.

What is the VO Bank?
Folio finds more VO moments than it places — the rest sit in your VO Bank, a collapsible panel on your Timeline and Transcript tabs listing the runner-up pulls with speaker, quote, and a suggested act. From there you can swap a pull already in your timeline for a banked alternate, remove a pull from an act — it returns to the bank — or use the + between pulls to adda banked line. Every action is something you choose: Folio never swaps, adds, or removes on its own, and adding or swapping a pull doesn't re-plan the rest of your timeline around it.
How do I add a VO line Folio didn't pick?
Open the Transcript tab to read your full transcript, grouped by speaker and broken into readable paragraphs, with a search box for finding a line fast. Click a line to select it — neighbouring lines from the same speaker merge into a single pull — then hit Add to VO Bank. From there, use swap or + to place it in your timeline wherever you want; it works exactly like any other banked pull.
Do my pull changes show up in version history?
No — swaps, adds, and removes apply to the plan you're looking at, but they aren't saved as a version the way a refine is. Refining, or switching to an earlier version, rebuilds the plan from that saved version and discards them; Folio warns you first so it's always your call. Your VO Bank also reflects the original generation — refining a project doesn't refresh what's in it.
05 / 06

Exporting to your editor

Opening your Folio export and fixing common import hiccups.

Which editors are supported?
Premiere Pro, Final Cut Pro, and DaVinci Resolve. You choose which one when setting up the project.
How do I open my Folio export?
Premiere Pro / DaVinci Resolve: import the XML. Final Cut Pro:import into a new, empty project — it's the smoothest way, and footage links in cleanly.
Why are my Final Cut clips different colours?
In Final Cut Pro, Folio colour-codes your VO pulls by pool — neighbouring pulls alternate between the Dialogue and Music roles so you can see at a glance which clips group together while you build the cut. The colour covers the whole pull: the video clips andtheir lav / external-mic audio (your “Speeches” and “Ceremony” clips), so each pull reads as one group across picture and sound. It's a sorting aid only. Important: those lav / external-mic clips are your real dialogue audio, so half of them will sit on the Music role. Do not export audio stems, solo by role, or run any role-based audio operation until you reassign every Folio pull clip — video and lav / external-mic — back to the Dialogue role. Otherwise real dialogue will land on your Music stem.
Some clips show offline or missing after import.
Your editor can't find the original media at its location. Connect or relink your source footage and audio. This is about where your media lives, not the Folio export.
A whole camera angle or b-roll layer is missing from my export.
This is different from an offline clip — the footage never appears at all, with nothing to relink. It came from a parsing issue where synchronized and compound clips in your Final Cut sequence weren't read fully, so some angles and b-roll layers were skipped. That's now fixed. Re-upload the affected project so Folio can re-read the sequence — re-exporting an existing project isn't enough, since the missing clips need to be parsed in on a fresh upload.
My footage looks zoomed in after importing to Final Cut.
Folio now matches your export's resolution to your footage automatically, so this shouldn't happen. If you still see it after a fresh export, set your Final Cut project resolution to match your footage — for example, a 4K project for 4K footage — and re-import.
06 / 06

Troubleshooting & support

When something isn’t right, here’s how to reach us.

Something isn't working — how do I get help?
Use the Support page inside Folio. Describe the problem, pick the related project, and add a screenshot if it helps. Selecting the project gives us what we need — you don't need to send files.
What if my export is missing footage or a camera?
Submit a support ticket, select the affected project, and describe what's missing and roughly where in the timeline. We'll review it.

This is a living help page— it'll keep growing as Folio does and as we hear what you need. Can't find your answer? Reach us through Support.

Go to Support